Refund Policy
Refund Policy
7 DAYS RETURN OR EXCHANGE
For U.A.E orders, we have a free return or exchange policy on any unused product within 7 days from the day you receive the product.
For international orders, we have a 7 day return policy on unused products. However, if the products are not damaged or defected, the cost of returning the products will be on the customer. Currently, we do not have an exchange option for international orders.
For international orders, we have a 7 day return policy on unused products. However, if the products are not damaged or defected, the cost of returning the products will be on the customer. Currently, we do not have an exchange option for international orders.
WAYS TO RETURN OR EXCHANGE
- Login to your customer account
- Select the order you want to return
- Send a return request
- Upon checking, your request will be either approved or declined.
- If approved, you will receive an approval email and we will contact you for further instructions.
OR
Simply drop us an Email on info@lacapitalhub.com or call us on +971588086502 or WhatsApp us on +971588086502
Once we receive and inspect your returned item(s), and upon approval, you will be refunded on your original payment method. Please allow some time for the refund to get reflected on your bank or credit card statement. Also please note that weekends, and public holidays will effect how fast the refund will get proces
Once we receive and inspect your returned item(s), and upon approval, you will be refunded on your original payment method. Please allow some time for the refund to get reflected on your bank or credit card statement. Also please note that weekends, and public holidays will effect how fast the refund will get proces
DAMAGES AND ISSUES
Please inspect your order upon receiving it and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
EXCEPTIONS / NON-RETURNABLE ITEMS
Products that have been used and / or it has been longer than 7 days from the day of receiving the order, cannot be returned.
Products that are not in their original form and packaging cannot be returned.
Products that are not in their original form and packaging cannot be returned.